Terms of Service

Effective Date: 20 April 2026

1. Agreement to Terms

By accessing irenenolte.com or booking any service with Irene Nolte, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website or book our services.

These Terms govern the use of this website and all related agreements or legal relationships with Irene Nolte. Nothing in these Terms creates any relationship of employment, agency, or partnership between the parties.

2. Description of Services

Irene Nolte offers the following services, available both in-person in Brussels, Belgium, as well as internationally in person, and online:

  • Holistic Integrative Coaching — one-on-one sessions addressing burnout, anxiety, life transitions and personal development
  • EFT (Emotional Freedom Technique) — individual sessions and group mentorship programmes
  • Shiatsu — in-person bodywork sessions
  • Systemic Constellations — individual and group workshop sessions
  • Mentorship Programmes — including the 5-week EFT Mentorship and the Deep Sleep Mentorship
  • Workshops and Online Events — including for instance the Five Week EFT Reset and Three Evenings series
  • The Healing Map Academy — a six-month professional certification programme
  • Books and Digital Content — including A Healing Map and free video training

3. Health, Medical, and Liability Disclaimer

BY BOOKING, PURCHASING, OR PARTICIPATING IN ANY SERVICE OFFERED BY IRENE NOLTE, YOU EXPRESSLY ACKNOWLEDGE, AGREE, AND ACCEPT ALL OF THE FOLLOWING WITHOUT RESERVATION:

3.1 Nature of Services — Not Medical or Psychotherapeutic

All services offered by Irene Nolte — including but not limited to integrative coaching, Emotional Freedom Technique (EFT), Shiatsu, Systemic Constellations, mentorship programmes, workshops, online events and all related content — are exclusively complementary wellness and personal development practices. They are NOT and shall never be construed as:

  • Medical advice, medical diagnosis, or medical treatment of any kind
  • Psychotherapy, psychoanalysis, clinical psychology, or any form of regulated mental health treatment
  • Psychiatric evaluation, assessment, or care
  • A substitute for the advice, diagnosis, or treatment of a licensed physician, psychiatrist, psychologist, or any other regulated healthcare or mental health professional

Irene Nolte is not a licensed medical doctor, psychiatrist, psychologist, psychotherapist, or any other regulated healthcare professional. No practitioner-patient or therapist-client relationship giving rise to any duty of care under healthcare law is created by engaging with these services.

3.2 Your Sole Responsibility for Your Health

You acknowledge and agree that:

  • You are solely and exclusively responsible for your own physical and mental health, both during and after any session, programme, workshop, or other engagement with Irene Nolte, whether individual one-on-one or collective group.
  • You are solely responsible for seeking appropriate medical, psychiatric, or psychological care if any physical or mental health symptoms arise, worsen, or concern you at any time before, during, or after working with Irene Nolte.
  • It is your unconditional responsibility to consult a qualified physician or licensed mental health professional — and to continue doing so — for any and all medical or psychological conditions, questions, or concerns. This obligation exists independently of and is not replaced by any service provided by Irene Nolte.
  • You will not delay seeking professional medical or psychiatric help on the basis of anything communicated by Irene Nolte in any form, including but not limited to sessions, emails, newsletters, social media posts, videos, books, or any other material.

3.3 Express Waiver of Claims

To the fullest extent permitted by applicable law — including but not limited to Belgian law, EU consumer protection law and applicable US state and federal law — you hereby expressly and irrevocably waive any and all claims, demands, actions, or proceedings against Irene Nolte, her heirs, assigns, agents and affiliates, arising from or related to:

  • Any physical, psychological, emotional, or other health-related outcome — whether positive, negative, or neutral — experienced before, during, or after participating in any service
  • Any decision you make regarding your physical or mental health, whether or not influenced by content, advice, or communications from Irene Nolte
  • Any failure to seek, delay in seeking, or decision not to seek appropriate medical or mental health care
  • Any adverse reaction, emotional release, surfacing of memories, or psychological discomfort that may arise in connection with EFT, Shiatsu, Systemic Constellations, coaching, or any other service

This waiver applies equally to individual one-on-one sessions and collective group sessions, workshops, online events and programmes of any kind.

3.4 Pre-Existing Conditions — Obligation to Disclose and Seek Clearance

If you have, or suspect you may have, any pre-existing physical or mental health condition — including but not limited to psychiatric disorders, trauma history, post-traumatic stress disorder (PTSD), severe anxiety, depression, heart conditions, or any other condition that could be relevant — you undertake to:

  • Disclose any relevant conditions to Irene Nolte prior to commencing any session or programme
  • Obtain written clearance from a qualified physician or licensed mental health professional before participating, if there is any doubt as to the suitability of these services for you

Irene Nolte reserves the right to decline to provide services or to refer you to appropriate professional care if she believes it to be in your best interest. Such a decision is not a breach of contract and carries no liability.

3.5 No Guarantee of Results

No representation, warranty, or guarantee of any kind — express or implied — is made regarding the outcome, effectiveness, or results of any service. Individual results vary and depend on many factors outside the control of Irene Nolte. Participation in any service does not guarantee any specific physical, psychological, emotional, or life outcome.

3.6 Acknowledgement

By proceeding with a booking or purchase, you confirm that you have read, understood and freely agreed to all provisions in this Section 3. If you do not agree to any of these terms, you must not book or purchase any service.

4. Purchasing Process

When you purchase a service or digital product on irenenolte.com, the following applies:

  • You must select and verify your chosen service or product before proceeding.
  • Submitting an order constitutes a binding purchase and creates an obligation to pay the stated price, including any applicable taxes.
  • A confirmation will be sent to the email address provided at the time of booking or purchase.
  • Prices are stated in Euros (EUR) and are displayed inclusive of all applicable fees and taxes.
  • We reserve the right to change prices without notice. Prices quoted at the time of booking remain valid for that booking.

5. Payment Methods

Payment is processed securely through third-party providers, including PayPal and/or Stripe. Irene Nolte does not store credit card details. By purchasing, you agree to those providers’ terms and privacy policies.

If a payment fails or is refused, Irene Nolte is under no obligation to fulfil the order and reserves the right to claim any related expenses or damages.

6. Digital Content — Delivery and Access

Digital products such as e-books, video trainings, or course materials are delivered via download or online access link to the email address provided at purchase. You acknowledge that:

  • You are responsible for having a compatible device and up-to-date software to access digital content.
  • Download access may be limited in time or number of attempts, as stated at the time of purchase.
  • Ownership of the content remains with Irene Nolte; you are granted a personal, non-commercial licence to use the purchased material.

7. Offers, Discounts, and Coupons

From time to time, Irene Nolte may offer discounts or promotional codes. These are subject to the following:

  • Offers are granted at Irene Nolte’s sole discretion and may be withdrawn at any time.
  • Coupons are valid only within the timeframe and conditions specified and cannot be combined with other offers unless stated.
  • Coupons are for personal, non-commercial use only and may not be reproduced or transferred.

8. Cancellation and Refund Policy

Please refer to the separate Refund Policy document for full details. In summary:

  • One-on-one sessions: full payment is due 48 hours before the appointment. Cancellations made less than 48 hours before the appointment are non-refundable.
  • Workshops: refund terms vary by programme and are set out at the time of booking.
  • EU consumers have a 14-day right of withdrawal for distance contracts, subject to applicable exceptions.

9. Intellectual Property

All content on irenenolte.com — including text, images, videos, blog posts, training materials and the book A Healing Map — is the intellectual property of Irene Nolte unless otherwise stated. Users may not copy, download beyond personal use, distribute, modify, publish, sell, or create derivative works from any content without prior written permission.

Where explicitly permitted, certain free resources may be downloaded for personal, non-commercial use only, provided all copyright attributions remain in place.

10. Acceptable Use

This website and all services may only be used within the scope of what they are provided for. The following activities are prohibited:

  • Violating any applicable laws or regulations
  • Infringing third-party intellectual property or other rights
  • Using the website in any way that could harm, disable, or impair its operation
  • Misrepresenting yourself or your affiliation with any person or entity

Irene Nolte reserves the right to refuse service, terminate contracts, or report misconduct to competent authorities if any user engages in prohibited activities.

11. Client Responsibilities

By booking a session or programme, you confirm that:

  • You are 18 years of age or older, or have parental/guardian consent
  • You will provide accurate information relevant to your wellbeing
  • You understand the nature of the services and that results are not guaranteed
  • You will notify Irene Nolte of any medical conditions, medications, or contraindications prior to sessions

12. Limitation of Liability

To the fullest extent permitted by applicable law, Irene Nolte shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

13. Governing Law and Dispute Resolution

These Terms are governed by Belgian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium, unless mandatory consumer protection rules in your country of residence provide otherwise.

For EU consumers, the European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr

For UK consumers: UK law provides a right of cancellation. Please refer to the Refund Policy for further details.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the website or services following changes constitutes acceptance of the revised Terms.

15. Contact

Irene Nolte | Av. du Prince Héritier 170, 1200 Brussels, Belgium | info@irenenolte.com | (0032)(0) 474 61 29 57